Frequently Asked Questions

Everyone! Lizia is a tool that will help both children and adults read comfortably.

Lizia has a battery life of approximately 4 hours before recharging with a micro-USB cable.

You can tell if your Lizia is charged thanks to a light indicator located behind Lizia's light source.

Lizia is thermoformable! We designed it to adapt to all thumb sizes universally.

Payment

The payment methods we offer are credit card or PayPal payments.

If you would like to have an invoice, you will need to make a request through our contact form.

To modify your payment options and information, you can do so directly on the payment tab during your next order.

Delivery

Our delivery times in mainland France are a minimum of 7 business days.

Delivery to pickup points is not available, our products arrive directly in your mailbox in envelope format!

All our orders are shipped from Rennes.

Refund

To cancel your order, contact our customer service as soon as possible after placing your order.

En cas de besoin, merci de nous contacter à contact@lizia.fr