Any questions?

The Lizia team has prepared a FAQ to answer all your questions !

Frequently asked questions

The Lizia are currently in pre-sale, meaning that you are among the first to be able to order the Lizia.

Our estimated delivery date is around mid-February.

It is possible to modify your order. You just have to write us an email at reclamation@lizia.fr and we will answer you to tell you that your modification has been taken into account.

Lizia is suitable for the vast majority of books: all paperback books, ranging from paperback to large format books. This covers all novels, practical and lifestyle books and mangas!

Lizia’s flexibility means that it will not damage the cover when placed on top of an open book.

Lizia is not suitable for magazines or newspapers: Their cover is soft and may fold on itself.

We do not recommend reading your most precious books with our accessory, the opening of the pages could be too important and could damage the binding of the pages.

You can use our product with or without the light. To turn it on, nothing could be easier! You just have to move Lizia in the middle of the wand like on the following gif: how to turn on Lizia ? It’s nice and it’s nicer than a switch!

The light has an autonomy of 5 hours.

Lizia is powered by rechargeable battery, no more disposable batteries! It is recharged via a micro-USB port located at the back of the product.

Our great product is available in 5 colors:

White: Lizia will go unnoticed in your book.
Black : Sober and elegant, nothing more to say!
Green : To remind the origin of the paper.
Red : The color of passion, to sublimate your reading !
Blue : A soothing color to make you travel.

100% of our products are made in France!
The plastic shells are made in Vendée as well as the electronics. The customization and our packaging are made in Brittany.
And our shipping boxes are produced in the Paris region.

We deliver our products in France, Germany and Belgium for the moment.

You can follow us on Instagram to keep up to date with our progress.

You can return the Lizia that you have ordered. Please note that they must be undamaged (neither the Lizia nor the packaging) so that we can refund you.

If you wish to return a Lizia, you can start by sending us an email to contact@lizia.fr or via the form at the bottom of the page explaining the reason of your return.

The return is then to be sent at your expense to the address below, indicating on a plain paper the number of the order concerned as well as your name and first name.

Lizia

20 avenue des buttes de Coësmes

35700 Rennes

We will then reimburse you within 2 weeks after reception of your parcel!

 

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